Session Details: CareForum 2019

Today's health care climate has providers facing constraints on multiple fronts. Clinicians set foot in the patient’s home, and work in their space, which varies from patient to patient. So how does an agency influence the patient experience? Join David Tapia as he explores a new take on the increasingly popular topic of patient experience. We will review unique ways that you and your staff can make a difference in the overall patient experience despite the constraints we face. This is a very new topic in our industry, and you won’t want to miss it!