We’ve all been there!  You are in a relationship with someone either personally or professionally and there is something challenging you need to discuss.  Maybe it is their behavior, comments or opinions that do not add value, or perhaps you have questions around their intentions or performance.  It is very possible that this is a conversation you need to have with someone really important in your life such as your spouse, your teenager, or maybe even your boss.  If someone immediately comes to mind, this presentation is for you!  Learn why these conversations can be so challenging, how to bust through what is holding you back from holding these conversations, and what you need to know to hold them successfully.  “Have No Fear, How to Make it Real, Make it Right, and Hold Those Fierce Conversations” is a presentation full of practical knowledge and skill building that will provide you with the tools you need to be successful in even some of the most sticky situations.  Extra time is provided at the end for open discussion and coaching on conversational issues from the audience.

After attending this presentation, attendees will be able to:

1.       Describe the two most common behaviors that occur when a conversation turns emotional, gain an understanding of your own style under stress, and discover what is needed to turn it around to be constructive.

2.       List four practical approaches that will ensure success whether you need to start a challenging conversation, respond effectively when a conversation turns crucial, or how to get back on track if the train derails.

3.       Develop a renewed sense of confidence by bringing a challenging situation to the presentation and practicing the exact conversation you have been avoiding.