Raymond is a member of BKD National Health Care Group specializing in home care and hospice financial and operational consulting services. He assists home care and hospice providers with operational strategies related to advanced payment models, defining and implementing successful operational processes and utilizing electronic medical record systems while focusing on operational process improvement.

Raymond’s 20 years of home care and hospice experience includes serving as director of operations for a multistate home care, hospice and private duty organization. He also spent nine years with a national home care and hospice software company in various roles, including directing its consulting and education division, project managing electronic medical record implementations and, most recently, as a senior product manager responsible for clinical mobility and business intelligence strategies.

His passion is for driving a culture of change management with a focus on organizational optimization in the home care and hospice industry. Raymond has presented at numerous home care and hospice software conferences on topics including operational process improvement, optimizing key business indicators and change management.

He is a cum laude graduate of Siena Heights University, Battle Creek, Michigan, with a B.A. degree in business administration with an emphasis on management.