Dr. Carla Cheatham began her career in psychosocial services with an MA in psychology, certification in trauma therapy, PhD in health & kinesiology, and MDiv before working 10 years as an interfaith healthcare chaplain and bereavement coordinator. Carla is a national keynote speaker and consultant focusing on emotionally intelligent and resilient professionals and organizations. She is the former chair of NHPCOs Ethics Advisory Council, member of NHPCO’s Trauma-Informed End of Life Care Work Group, adjunct professor at Seminary of the Southwest, and assistant professor for University of Maryland’s MS in Palliative Care. She publishes books and videos about healthy leadership, resilience, communication, boundaries, trauma-informed care, grief, service recovery, emotionally competent professionals and teams, and more.