Jessica oversees the design and implementation of CareAcademy’s processes for measuring caregiver and care recipient outcomes. As an experienced long-term care researcher, she is passionate about linking better quality care and care experiences for older adults to the social supports that lend them and their families the support needed to allow them to better age-in-place. Jessica has co-authored publications with senior researchers who have more than 20 years of experience in long-term care and health-services research concerning older populations. She holds an undergraduate degree in math and political science from Emory University and is experienced in qualitative and quantitative research methods.