Name
Contact Center (CallPoint), Provider Configuration, Resource Directory
Date & Time
Thursday, June 2, 2022, 2:30 PM - 3:45 PM
Description
Contact Center (formerly known as CallPoint) contains a wealth of unique functionality. Come to better understand not only the front-end features, but also back-end configurations that will optimize the end user experience while efficiently capturing the data you require for your specific reporting purposes. We'll also focus on items that affect downstream resource information.
Location Name
79th Street Training Room
Full Address
WellSky World Headquarters
11300 Switzer Road
Overland Park, KS 66210
United States
Session Type
Live Session