A compelling conversation on operational effectiveness from the view of Corporate Senior Vice President of Operations at Community Hospital Corporation April Myers, Chief Executive Officer and Chief Medical Officer of Arkansas Continued Care Hospital James Cox, and Dr. Jeffery Copeland. These leaders will discuss how to smooth friction between these often-opposing roles to maximize revenue, improve patient care, and reduce turnover, as well as: How to navigate the complex relationship between the hospital and corporate, and how they need to work together; how to receive feedback and implement changes by maximizing efforts and trusting instincts while opening doors to outside entities; how the CMO's team can work effectively with the hospital while in a staffing crisis by understanding the issues, scheduling check-in points, and knowing that trust is the key to success.